Troubleshooting

Symptom / codeMeaning and fix
Sign-in required / 401No active Thundera session. Sign in again; your reviews are kept.
GITHUB_INSTALLATION_REQUIREDPrivate repository but no GitHub App installation. Install the App from Integrations.
GITHUB_APP_NOT_CONFIGUREDThe deployment has no GitHub App configured. Contact your administrator.
GitHub callback shows not installedYou authorized but installed the App nowhere. Use the install link shown.
BITBUCKET_APP_PASSWORD_DEPRECATEDApp Passwords are retired. Use an API token or Access Token.
BITBUCKET_EMAIL_REQUIREDThe API token needs the Atlassian account email (basic), or use a bearer Access Token.
BITBUCKET_CREDENTIALS_INVALIDToken revoked, expired or missing scopes.
HTTP 413 on createSubmission exceeds the file, size or runtime bounds. Split it up.
Review fell back to deterministicModel disabled or the 24-hour token budget is reached. See Settings → usage.

Include the trace_id from an error response when contacting support.